Peace of Mind.

Allen Look speaking at Evanta NYC CIO Executive Conference

Allen Look

Executive Consultant  |  Public Speaker - Charlotte

I provide lasting peace of mind to peer executives by:

  •      •  Aligning IT strategy with the business operating model,
  •      •  Identifying the critical business capabilities you need to win,
  •      •  Showcasing IT's contribution to critical business outcomes, and
  •      •  Demonstrating the right amount to invest, and on the right things!

Let's talk about who you are as an organization, what's changing around you, the critical business capabilities you need to win, and how technology can get you there.  Because you have enough to worry about.

Services

Strategy

Crafting easy-to-understand stories about your business' success that employees will internalize and execute against.

Mergers & Acquisitions

Performing all aspects of IT due diligence, integration planning, synergy identification, and value capture.

Cyber Security

Security and privacy-related services from board presentations, chartering, and framework-, vendor-, and tool- selection.

Service Delivery

ITIL/ITSM service delivery planning, policy-making, governance, and process mapping.

Project Management

Project and portfolio management, enterprise architecture and tools identification.

Turnarounds

Retooling culture, linking IT contributions to strategy, aligning structures, defining processes and metrics.

Experience

2019-2020

Versa Integrity Group
(w/Performance Improvement Partners)

Project Executive, Field Services

  • Led the Executive Team in defining and developing a transformational field services solution
  • Drove consensus on key topics around project scope and charter, corporate value discipline, operating model and related strategies and principles
  • Defined guiding principles (guard rails) for future decision-making and identified system and process owners for key platforms
  • Identified systems of record and differentiation, and achieved a high level of rapport and trust with a great team

2019

Climax Portable Machining & Welding Systems
(w/Performance Improvement Partners)

Project Executive, Supply Chain

  • Crafted project governance and key communications for a critical Supply Chain automation project
  • Established the project charter, and identified the Steering and Project Teams
  • Completed important communication assets including the Stakeholder Analysis, corporate FAQ's and project timelines

2018 - 2019

Interim CIO - AdSwerve ($200M)
(w/Performance Improvement Partners)

ADSWERVE NAMED ONE OF CIO REVIEW’S 10 MOST PROMISING GOOGLE MARKETING CONSULTING / SERVICES COMPANIES – 2019

Interim CIO

Working with the coolest people on the planet, at one of the best companies in digital marketing!

  • Provided the founding CTO the necessary support to achieve his personal goal of transitioning out of the company to spend more time with his family.
  • Tied technology to key market drivers and organizational outcomes with a new strategy.
  • Managed brand risk by drafting a full library of security/privacy policies and practices and advising legal counsel.
  • Integrated multiple companies and locations onto common platforms with an integration roadmap and project plan.
  • Made IT’s contribution to business success more visible by setting up new financial measures and metrics.
  • Created a new IT organization structure, position descriptions, talent management and sourcing approach to support the company’s aggressive growth strategy.
  • Established new technology governance, policies, operating principles and guidelines, and trained peer executives.
  • Setup all new programs for Security Awareness Training, Incident Response, Physical Security, Risk Management, Security Monitoring, System Hardening, Intrusion Detection and Intrusion Prevention.
  • Achieved Google Digital Marketing Platform certification.
  • Increased service levels by hiring support personnel and engaging multiple partners with new Freshservice.
  • Assessed and integrated brand and cyber-risk with two NIST 800.53 security assessments.
  • Migrated CRM and Customer Service processes to Salesforce and Service Cloud implementation.
  • Finalized a brand-new office build-out with multiple providers and facilities and relocated the company HQ.
  • Stabilized financial system cloud hosting (QBE and Google Cloud Platform).
  • Enhanced customer invoicing with SendGrid SMTP relay over a newly engineered Cisco Meraki network.
  • Right-sized VOIP telephony, 8x8 vs. Google Voice Enterprise.

2013 - 2018

Global CIO/CISO, SI Group (~$2B)

Top IT Executive

  • Established comprehensive global IT strategy and service delivery model
  • Generated $100MM integrating 26 international M&A events with Day 1 go-lives
  • Implemented single-instance ERP across 23 locations in 14 countries
  • Chartered Global Security Programs, selected NIST framework, drafted governance
  • Achieved 100% ITIL/ITSM certification, maintaining low cost and turnover
  • Led the company to GDPR compliance as Interim CISO

2010 - 2017

Board of Directors, ProcessOne Solutions

Board Member

  • Software and services startup based in the US and New Zealand
  • Enabled multiple income streams by advising on NA go-to-market strategy and recommending new lines of service
  • Offset market pressures and competition in the core business with research and recommendations
  • Achieved sustainability and profitability by overseeing U.S. operations during the startup phase

2010 - Present

Public Speaker, Philanthropist

Public Speaker, Philanthropist

  • Popular speaker and panel leader on topics of Strategy, Digitalization, Globalization
  • Philanthropist through SIM Chapters and Programs as Past President and Board Member

1996 - 2013

Directorial Roles, SI Group

Top IT Executive

  • Oversaw all aspects of Global IT operations on six continents
  • Generated $150MM by negotiating "follow the sun" ERP maintenance contracts.
  • Supported revenue growth from $200MM to ~$2B
  • Grew Global IT by ~500% at record low cost and without turnover

1988 - 1995

Program Manager, General Electric (~$130B)

IT and Process Managerial Roles

  • Improved profitability by ~$100MM/yr overall
  • Developed an award-winning system which increased sales by $20MM
  • Featured in Microsoft’s national advertising as a creative use of technology
  • Appeared alongside Peter Drucker in a video on Business Process Re-engineering
  • Generated $18MM/year designing and implementing common purchasing solutions at 42 sites
  • Improved customer service & field engineering resolution times by 30%
Achievement Awards
Industries
Years of Excellence
Continents

Testimonials

How Can I Help?

location

Charlotte, NC
Mail to: 500 Westover Drive #14513
Sanford, NC 27330-8941

Email

allen@lookitconsulting.com

Phone

mobile: +1 (518) 878-6499
fax service: +1 (800) 991-2996
(please address cover sheet)